Custom Gear Policies and Procedures
To begin with, let us inform you that we are anal-retentive perfectionists when it comes to getting your ideas and specifications to become reality. We will ask a lot of questions, offer suggestions, help you refine your ideas, and then turn your ideas into the best gear that we can. We do ask a few things of you to help us along in this process:
• Please respond to our emails in a timely manner.
• Please provide a drawing or sketch of your ideas, with comments, if possible.
• Please be as precice as you can in your descriptions.
• Please be patient as we design and build your gear. Regular orders take priority in day-to-day operations.
• Please don't ask us to make copies of another company's gear. Now, if you want a feature of another company's gear implemented into your own, we will do our best to create our own version that will accomplish the same task.
• Please keep in mind that custom gear is more expensive than off-the-shelf gear, even if you just want a derivation of one of our stock items.
• Please keep in mind that you are not just paying for materials and labor. You are also paying for the time it takes to design your custom gear. Even if you provide an AutoCAD schematic, we still have to plan out the build and make our own patterns for cutting, sewing and assembly.
• Please note that if you supply us a list of specifications and/or a sketch and we create an actual design from it, the design is our intellectual property and the design we create is not to be taken elsewhere or shared with another company or gear maker. If you wish for us to create a prototype for you to have mass manufactured elsewhere, and you want to keep the design as your own intellectual property, there will be an additional fee, the amount of which will depend on the time spent working on the project, complexity of the build, and other factors.
Procedures/Timeline of a Custom Build
1) Initial contact by the customer, via phone or email, providing an idea of what you want.
2) Refinement and design of the idea. This may involve a number of emails or calls to work out the details during the design process, and even during the build process.
3) At this point we wil provide a quote, based on materials cost, labor to build it, and the time involved in the design process.
4) If the quote is out of your price range, we can either try to reduce the complexity of the design to save on costs, or you can pay us for our time designing the item, and you can try another custom gear maker. Please remember that the designs themselves are OUR intellectual property, but you can use our correspondence in refining the specifications at your discretion. The custom gear maker community is a tight one, and we protect our intellectual property carefully. If you try to go around our backs, we will find out.
5) The build process begins. We will offer a time frame, but that may end up changing for a number of reasons (higher than expected regular business volume, availability of specialty materials and parts, etc). We will keep you informed of any changes to the time frame. If you would like progressive pictures of the gear as it is being constructed, please let us know. This can be helpful to catch any mistakes or identify any changes that need to be made early on.
6) Once the gear is finished, we will provide you with a number of detailed photos for you to review. At this point you can let us know if it is good to go, or if something isn't just right, we can fix or change it.
7) Once you give approval on the final project, we will add it to the website inventory in the Custom Gear category, in the section. From there you can make your purchase, add any other stock items we carry that you would like to your shopping cart and choose your shipping options. Your order will ship within 1-2 business days.
At Fight and Flight Tactical, we try to use the best materials available. Most of our items are 100% MIL-SPEC, with only a few exceptions. We do not use cheap materials. We use the best that we can get for every application, because we don't want your gear to fail.
Fabric and Webbing Selection
|UCP, commonly known as "ACU Pattern", is the standard camoflauge pattern for the US Army in garrison.
||MultiCam, designed and manufactured by Crye Precision, is a very effective pattern, able to blend into most environments, and is commonly in use with special operations forces, as well as the US Army and Air Force in Afghanistan.||Foliage Green is the standard solid color for accompanying UCP.|
|Coyote Brown is the standard solid color for accompanying Multicam, 3-color desert (DCU pattern), and Desert MARPAT.||OD Green is the classic military color, and also is the standard accompanying color for Woodland MARPAT and Woodland (BDU Pattern) Camo.||Black is a good neutral color, commonly used by civilians, police, SWAT members, etc.|
|We also carry print webbing in UCP and MultiCam patterns, as well as the standard solid colors. The benefits of pattern printed webbing are obvious the second you look at it. Typical camouflaged items have their patterns disrupted with horizontal lines when they have solid color MOLLE webbing sewn across them, but the printed webbing continues the pattern, leaving the wearer with even more effective camouflage.|
Typically Available Colors for Custom Gear
|ABU Pattern (Airman Battle Uniform) is the US Air Force's new camouflage pattern, loosely based on a tiger stripe pattern, but with greys and blues, and is digitally generated for effective pattern breakup.||Desert MARPAT (MARine PATtern) digital camouflage (also known as AOR1) is the USMC's highly effective digital desert pattern. We only stock the commercial version, since the official version with the Eagle, Globe and Anchor is restricted to companies with a specific contract with the US Marines.
||Woodland MARPAT (MARine PATtern) digital camouflage (also known as AOR2) is the USMC's highly effective digital woodland pattern. We only stock the commercial version, since the official version with the Eagle, Globe and Anchor is restricted to companies with a specific contract with the US Marines.|
|Other colors and patterns would have to be special ordered, but the listed fabrics we tend to have in stock in small quantities.|
Pictures and more hardware descriptions coming soon!
Most* of our plastic hardware is GhillieTex hardware from ITW Nexus. With its reduced infrared (IR) signature, your hardware won't be giving off an IR signature that deviates from the rest of your gear that is detectable under NVG's and with IR scopes. We use the best materials that we can get, because our customers deserve the best.
*Depending upon availability, we often use GSI buckles, which conform to most MIL-SPEC standards, except that they are imported. They have comparable strength and durability, and come in contoured shapes from 3/4" up to 2", unlike commonly available ITW Nexus hardware. We use these primarily on our kneeboards, where the curvature helps the leg straps conform to the leg for better comfort.